Helping people move and supporting them during the process is our passion. We have an award-winning formula that has been the mainstay of our sales team for the last decade.

Here’s our step-by-step guide to what you can expect:

Free Valuations

The whole process starts with an online or a more in-depth written valuation of your property. This is a full market appraisal where we can gather all the information necessary to give us the correct market value and an achievable sales figure.

This is always based on the individual property, local knowledge, current sale trends and prices in the surrounding area.

Fees & Savings

At this stage we will discuss costs for selling your property and your timescale. We can also answer any questions you may have prior to marketing.

Our fees are some of the most competitive in the area and we take great pride in being transparent and customer minded in relation to our fees.

Marketing But Different

Our website is constantly being updated with new properties, changes of legislation and our regular property blogs.

With online advertising changing the way we search for information our attention is drawn to the internet and property portals which allow for virtual tours, 3D floor plans, local mapping and an array of colour images for our customers to peruse at work, home or on the move.

More places = More people

We use many different property portals and search platforms to give our clients the most coverage for their property. Our software is regarded as the market leader in our industry and allows us to provide the most effective property matching service available.

We send out daily updates of new and existing property to registered motivated buyers, deliver weekly client activity reports and maximise your property's selling potential. Our marketing team will also contact you to arrange our advertising board and marketing photos.

Ultimately, we will put your property in front of the motivated buyers who are looking at flats or houses for sale in Southend, Westcliff, Shoebury and the surrounding areas.

Viewings and Feedback

The big day! We like to make sure the property is ready for viewings so we will arrive before any potential purchaser and a member of our team will accompany any viewers around and report all feedback and comments.

All viewing arms feedback is delivered to our clients as part of our weekly marketing report.


Once an offer is made our experienced sales team will fully qualify the prospective purchaser. Should this offer be related to another sale, we will check the chain in depth and well as their financial/mortgage arrangements.

The Legal Bit

Solicitors can then be instructed. It is important to choose the correct solicitor, something which we can advise on. We often find out of town and a solicitor with extensive local knowledge is imperative.

Progression Reports

Sometimes agreeing the price is the easy part. At 1st Call you will have a dedicated sales progressor who will be in control of your sale all the way through from start to completion.
With complicated sales chains the instant access to updates a dedicated sales progressor is crucial to seeing your sale through to exchange and completion.

Exchange & Completion

The last stage in selling your property is generally the most important part of the sale, when your solicitor will arrange the exchange of the contracts. Once this has taken place completion is normally 7-28 days thereafter. All keys and sale proceeds are received on the day of completion.

Selling Guide
Register for Property Updates

Register for Property Updates

Register with us to receive property updates and we will notify you of details of properties matching your criteria as soon as they become available.


Read What Our
Customers Say


Rob is an incredible agent with so much knowledge and support given, I could not recommend Rob and 1st call enough for the support throughout a very difficult sale process for myself.

Seller: Nicola


We have had such an amazing experience with 1st call, especially Ben! 1st call have been so helpful in helping us find our first property, and when our first property fell through they did everything possible to help us find an alternative property. I would 100% reccomened this estate agents to any family member or friend looking to move.

Tenant: Emily Hodges


Richard & the team at 1st call have managed one of my properties now for three years. Professional, friendly service and I will be handing the second property to them in due course. Highly recommend!

Landlord: Beverley
How Much is Your Property Worth?

How Much is Your Property Worth?

Our property valuations are completely free and there is no pressure to put your property on to the market. If you just want to know the price no problem, no pressure and at no cost to you.

Book a Valuation