At 1st Call we offer an award winning residential letting service which can be tailored to meet your individual needs. We specialise solely in the private landlord sector. Our Director Richard Glanville has over 30 years’ experience in the industry, and he leads the Lettings & Management team.

With his knowledge and our amazing group of property managers coupled with our desire for prop tech and all things digital makes our property management team special and stand out.

Home Visit

We will arrange an appointment to visit you and your property and discuss the current market value. We manage hundreds of properties and the ability to provide the highest rental yields for our clients is something we pride ourselves on.

Let’s Let it

When we receive instructions to market, we will confirm our terms and all the properties details in writing. The property details will be issued to our large and regularly updated mailing list of potential applicants.

We advertise on a range of platforms to gain the best possible coverage for your property, these include:

On The Market
1st Call Website
Shop Front Display

Our website is constantly being updated with new properties, changes of legislation and our regular property blogs. With online advertising changing the way we search for information our attention is drawn to the internet and property portals which allow for virtual tours, 3D floor plans, local mapping and an array of colour images for tenants to view.

More places = More people

We use many different property portals and search platforms to give our clients the most coverage for their property. Our lettings & management software is regarded as the market leader in our industry and allows us to provide the most effective property matching service available.

We send out daily updates of new and existing property to registered motivated tenants.

Viewings & Feedback

Any suitable applicants will either be accompanied to view the property, if keys are held at our office, or we will contact you to arrange a mutually agreeable appointment. We would advise that we do hold keys on all vacant properties, to ensure that an accompanied viewing can take place at any time.


Once a suitable tenant has been found for your property full references are taken on everyone over 18. This will determine the applicant’s working status, income to rent ratio and previous landlord or mortgage lender reference. If the references are satisfactory and you are happy to proceed an Assured Short hold Tenancy Agreement will be prepared.

Advance Payments & Deposit

Five weeks rent is paid in advance and held as a deposit. The deposit is held by DPS (The Deposit Protection Scheme) If you are registered with another provider, please provide us with your registration details. At the end of the tenancy, the landlord and tenant agree how the deposit should be repaid, 1st Call will contact the scheme administrator, who will pay out the money as agreed. The Tenants will complete a Standing Order mandate when they sign the tenancy agreement. If the property is unmanaged both parties will note metre readings. Once all the above items have been completed the Tenant is provided with a set of keys to the property.

Our Support

Our letting agents in Southend and Westcliff will support you every step of the way in finding the right tenants for your property. Whether you are a new landlord, a Buy-To-Let landlord or a corporate property company, we can help you to protect your property investment in the Southend area by matching you with suitable tenants.

Landlords Guide
Register for Property Updates

Register for Property Updates

Register with us to receive property updates and we will notify you of details of properties matching your criteria as soon as they become available.


Read What Our
Customers Say


Rob is an incredible agent with so much knowledge and support given, I could not recommend Rob and 1st call enough for the support throughout a very difficult sale process for myself.

Seller: Nicola


We have had such an amazing experience with 1st call, especially Ben! 1st call have been so helpful in helping us find our first property, and when our first property fell through they did everything possible to help us find an alternative property. I would 100% reccomened this estate agents to any family member or friend looking to move.

Tenant: Emily Hodges


Richard & the team at 1st call have managed one of my properties now for three years. Professional, friendly service and I will be handing the second property to them in due course. Highly recommend!

Landlord: Beverley
How Much is Your Property Worth?

How Much is Your Property Worth?

Our property valuations are completely free and there is no pressure to put your property on to the market. If you just want to know the price no problem, no pressure and at no cost to you.

Book a Valuation