"1st Call were on hand every step of the way when we moved from London to Essex, offering assistance along the way from providing local supplier information down to recommending dog walkers and local watering facilities!  Their negotiation and execution of our rental agreement was swift and painless and the office staff are never anything but friendly and efficient - nothing is too much trouble for them.  We have no qualms recommending 1st Call as your number one choice of agent."

" Many thanks to ALL the staff at 1st Call Sales & Lettings. Having used most of the so called "professional property management companies" in and around the town over the last 15 years "1st Call" is the only company I feel I could recommend with confidence. Thank you."

" As the Account Manager for 1st Call Sales & Lettings I deal a lot with Dan Chambers and his team, they stand out to be proactive, efficient and trustworthy. Since dealing with 1st Call Sales & Lettings I have found they are always looking for ways to be innovative and bring fresh ideas to the lettings market.

I am always greeted with a professional yet friendly response by phone and email, and feel they listen to my input and value it. With so many other agents on the market 1st Call Sales & Lettings stand out as a market leading force and I am confident that any landlord or tenant will be more then satisfied with their bespoke service"

"Many thanks to you and all at 1st Call. Great service & very professional Thanks Again"

"Well Done! You Exceeded our expectations and we are very grateful to you. The service that we received is nothing short of exemplary, thank you for all your hard work in selling our property"

"Thank you for the professional & efficient service your company has provided in the letting of my investment properties. A pleasure doing business with your company"

"We have recommended 1st Call to friends with no hesitation, who are now 1st Call's clients and are of the same mind about their excellent service"

"I was so impressed with the service I received I decided to appoint 1st Call to manage my 2nd investment property. Everyone at 1st Call always maintain their enthusiasm and professionalism and never fail to deliver a superb service"

"It is so refreshing that a company like 1st Call still provides the highest calibre of service on both a personal & professional level. I will be recommending 1st Call to Clients & friends"

"1st Call always demonstrate an excellent level of professionalism with effective communication and common sense attitude. 1st Calls pragmatic approach has allowed us to get on with our busy lives without undue worry. Overall the service has been above reproach and excellent value for money"

"Thank you for the continued service you have provided in the letting and management of my property"

"I was very impressed with your company's very professional approach. Nothing was ever too much trouble. You were always very polite, very helpful and very proactive in your approach. These, and many other attributes, went along way to ensuring that my property was let out promptly, and to a very nice family. Once again, thank you, and keep up the excellent work. I have, and always will, recommend 1st Call Sales and Lettings to friends and colleagues whenever they are looking to sell or let their property."

"I was very pleased when I heard Daniel was setting up 1st Call Sales & Lettings because it meant that he would be able to embody his high standard of care and commitment on a bigger scale. I felt I always had to watch over those who previously handled my property affairs but with Daniel, I knew I could leave it all with him and carry on about my business; it would be in safe hands. I've been with 1st Call Sales & Lettings for a while now and can see that Daniel has successfully transferred to the company all the important qualities that he stands for. He appears to have found a way to inspire his staff to have exactly the same approach and enthusiasm to the whole business as he does, and I am just as happy to deal with any one of those staff as I would Dan himself. I always keep an eye on the market and what other sales and letting agents have to offer, but they still don't come close to what Daniel has created at 1st Call and I look forward to him handling all my future property plans."

"I wanted to write a personal note to you and your staff to say thank you for your exemplary service which you have provided me with.

Each time I call in at your office or contact you over the phone I am always greeted warmly and dealt with efficiently. If I have ever had a problem or needed to know any information, both you and your staff have always delivered the highest standard of service and resolved any questions or queries which I have had.

Since we started using 1st Call over 2 years ago we have only ever experienced a quality proactive approach to everything we have passed over to you in this time.

Your hard work and team effort should be acknowledged by other agents locally.

I have always recommended 1st Call to friends and work associates and will continue to do so in the future.

Thank you again for all your efforts."

"I would like to thank the 1st Call team for their excellent continued service in letting my property for the last 18 months. My property has been let promptly and without any stress. I would definitely recommend!"

"I have been wanting to write to you with regards to the service which my partner and I received from one of your team members - Rob. We have been in our new home for a week now - apologies for the delay in my writing this - it's been a hectic week, I'm only just back at work today with access to email.

We first spoke with Rob about 7 weeks ago with regards to one of your properties - Since then, up until moving in recently, he has provided us with an excellent service. We had lots of questions regarding our new property which meant we were in contact with Rob for a large amount of time via telephone and email - he always responded quickly and efficiently even when he had to contact 3rd parties to obtain answers. I would like to commend him on offering such a great friendly service. This compliment extends to the rest of your team - in Rob's absence we have often spoken with others who have been equally as efficient - always passing on correct information when requested.

It's been a pleasure to deal with such a friendly, reliable company - I would definitely use 1st call again."

"Rob has been fantastic. I asked him to find me a flat with certain requirements and he worked really hard to find me what I wanted and always kept me in the loop. A true professional. Thank you Rob"

"At best, my feelings towards Estate Agents is extremely luke warm. Never had I met an Agent who I would trust with the relationship with my tenants, never had I met an Agent who could truly deliver a service that I wanted rather than what they thought I wanted........until I met Dan starting up with 1st Call. I gave him the benefit of the doubt to find me a tenant and manage the process for me, expecting to see him fail and for me to add 1st Call to the list of hopeless businesses who didn't care and didn't know how to care.

I was so wrong. The work they have done for me over the past few years has been outstanding. They are not only a very friendly and professional group of people who are very knowledgeable in their field but are excellent communicators....always being on top of the current position ...... they don't work in silo's ...instead they keep each other in the loop behind the scenes so that whenever you call, no matter who answers the phone, they can give you an informed up to date picture of your requirements and make you feel like you are their most important customer of the day. Feedback from the tenants is also good showing that they can deliver across the board.

The standard of customer service I expect is very high and 1st Call are the first Estate Agents over the years to have come anywhere close to meeting them. I would highly recommend them as an innovative, caring, professional, organisation who take their customer service to another level."