At 1st Call we offer an award wining residential letting service which can be tailored to meet your individual needs. Whether you are a private home owner, an investment landlord or a corporate property company, our aim is to make letting as simple as possible. Here is what you can expect from our award winning team.

Market Appraisal

We will arrange an appointment to visit you and your property and discuss the current market value. A rental figure will be based on the furnishings (if any) available for Tenants and on the overall decorative condition, size and location.

Formal Instruction

When we receive instructions to market your property, we will confirm our fees in writing and ask you to sign and date our Terms and Conditions. The property details will be issued to our large and regularly updated mailing list of potential applicants.

Viewing

Any suitable applicants will either be accompanied to view the property, if keys are held at our office, or we will contact you to arrange a mutually agreeable appointment. We would advise that we do hold keys on all vacant properties, to ensure that an accompanied viewing can take place at anytime.

Marketing

We advertise in all related areas and on a range of platforms to gain the best possible coverage for your property

• Internet Advertising on over 20 partner websites
• We use the best property matching software to match applicants to properties
• SMS service and direct emailing to actively looking tenants
• Company property lists distributed daily
• Unique shop front advertising
• Advertising boards erected at each property
• Local publications delivered to over 55,000 readers weekly
• E-newsletter to thousands of 1st Call subscribers each month
• Large database with actively looking applicants

References

Once a suitable tenant has been found for your property full references are taken as appropriate. This will determine the applicants working status, income to rent ratio and previous landlord or mortgage lender reference. If the references are satisfactory and you are happy to proceed an Assured Short hold Tenancy Agreement will be prepared.

Advance Payments & Deposit

One month?s rent is paid in advance and a further month?s rent held as a deposit. The deposit is held by DPS (The Deposit Protection Scheme) http://www.depositprotection.com If you are registered with another provider (TDS or TDSL) please provide us with your registration details. At the end of the tenancy, the landlord and tenant agree how the deposit should be repaid, 1st Call will tell the scheme administrator, who will pay out the money as agreed. The Tenants will complete a Standing Order mandate when they sign the tenancy agreement. If the property is unmanaged both parties will note meter readings. Once all the above items are completed the Tenant is provided with set of keys to the property.