Guide to selling


We understand how important your home is to you. We also recognise the wide choice of estate agents available. That is why we use the best sales practice at every stage during your sale and our award winning sales service is driven from the top. We have put together an easy step by step guide that will give you an insight into what to expect when selling your property with 1st Call.


The whole process starts with a free written valuation of your property. This is a full appraisal where we can ascertain the correct market value and an achievable sales figure. This is always based on the individual property, local knowledge, current sale trends and prices in the area of the property. At this stage we will discuss costs for selling your property and your timescale. We can also answer any questions you may have prior to marketing. Once instructed every member of our sales team will visit your property to familiarise themselves with what they are selling.

Our unique placement of our offices in the Southend and Westcliff area allows us to reach the widest audience possible. With online advertising changing the way we search for information our attention is drawn to the internet and property portals which allow for virtual tours, floor plans, local mapping and an array of colour images for our customers to peruse at work, home or on the move. We use many different property portals and search platforms to give our clients the most coverage for their property. Our software is regarded as the market leader in the property industry and allows us to provide the most effective property matching service available. We send out daily updates of new and existing property to registered motivated buyers, deliver weekly client activity reports and maximise your property's selling potential. Our marketing team will also contact you to arrange our advertising board and marketing photos. We will put your property in front of everyone who is looking at flats or houses for sale in Southend, Westcliff, Shoebury and the surrounding areas.

Our marketing and placement of your property will encourage viewings and it will not be long until we will arrange viewings with prospective buyers. If convenient a member of our team will accompany any viewers and report all feedback and comments the next day. All viewings are recorded and delivered as part of our weekly marketing report.

Once an offer is made our experienced sales team will fully qualify the prospective purchaser. Should this offer be related to another sale, we will check the chain in depth and well as their financial/mortgage arrangements. Solicitors can then be instructed. It is important to choose the correct solicitor, something which we can advise on and a solicitor with extensive local knowledge is imperative.
Sales Progression

Sometimes agreeing the price is the easy part. At 1st Call you will have a dedicated sales progressor who will be in control of your sale all the way through from start to completion. With complicated sales chains and the instant access to updates a dedicated sales progressor is crucial to seeing your sale through to exchange and completion.
Exchange & Completion

The last stage in selling your property is the most important part of the sale, when your solicitor will arrange the exchange the contracts. Once this has taken place completion is normally 7-28 days thereafter. All keys and sale proceeds are received on the day of completion.

Sign up to our newsletter for all the latest LOCAL property news

* indicates required